ALTITUDE 2026 Programme

Setting the context for learning technology adoption in the public service, addressing key challenges and opportunities ahead, while emphasizing our commitment to thoughtful innovation and effective partnerships.

Speaker
Tan Gee Keow
Chair of Civil Service College (CSC) Board of Directors
Permanent Secretary, Prime Minister's Office Strategy Group 

Venue
Level 1 Arrival Hall [Auditorium]

In the rapidly evolving landscape of learning technology and AI, it’s easy to get distracted by buzzwords and promises. This keynote cuts through the hype to examine what’s truly driving impact in today’s L&D environments, and where we still have work to do. Drawing from global trends and real-world experiences, David will share key insights on what separates successful tech adoption from the noise. He’ll also explore how to build the kind of strategic partnerships that support sustainable innovation in the public service.

Speaker
David Kelly
Former Chairman, The Learning Guild

Venue
Level 1 Arrival Hall [Auditorium]

Attend one of the three breakout sessions across CSC.

A) Horizon Scanning for Future Learn Tech Trends (Registration Only)

Facilitated by Aaron Maniam, this workshop applies structured foresight frameworks to move beyond surface-level trendspotting in educational technology to map emerging learning technologies according to their probability of adoption, developing critical evaluation questions for each category. Attendees will walk away with simple tools to distinguish between genuine transformative potential and fleeting innovation, enabling more strategic decision-making about technology adoption in learning environments.

Speaker: Aaron Maniam

Venue: L3 Cockpit [Studio 3.7]

B) Beyond the chatbot - AI's impact on learning

AI chatbots have become the go-to solution for many learning initiatives, but organizations may not be maximizing their potential. This dialogue session takes a critical look at how AI chatbots are deployed, examining what works, what doesn't, and where the real opportunities lie beyond basic Q&A functionality. Expect a deep dive into chatbot applications alongside a critical assessment of current chatbot implementations versus their marketed capabilities in learning contexts.

Speakers: Prof. Simon Chesterman and Dr Karin Avnit

Venue: L3 Breakout Cabin [Studios 3.4 - 3.6]

C) Making the Case: Communicating Learning Tech’s True Value

One of the biggest barriers to successful learning tech adoption isn’t the technology - it’s the ability to communicate its value. This session explores how L&D and HR leaders can effectively frame learning tech investments for different stakeholders, from budget owners to policy leads. Hear real-world strategies to move conversations beyond feature lists and toward meaningful outcomes that align with organisational goals.

Speakers: David Kelly and Manas Mainrai

Venue: L1 Arrival Hall [Auditorium]

Attend one of the three breakout sessions across CSC.

A) Inside the Learning Tech Revolution: A Fireside Chat with David Kelly (Registration Only)

Join a dynamic and informal conversation with David Kelly as he reflects on decades of experience at the intersection of learning, technology, and change. This session goes beyond theory, exploring the hard-earned lessons of what works (and what doesn’t) when it comes to integrating AI and learning technologies in real-world environments. Participants will have the opportunity to ask questions and surface the challenges they face in their own contexts. Expect practical insights, honest reflections, and a few surprises along the way.

Speaker: David Kelly

Venue: L3 Cockpit [Studio 3.7]

B) From Glitches to Clarity - Defining the Right Problem

Technology pilots often fail not because of poor execution, but because teams rush to solutions without properly defining the underlying problem. This panel brings together different voicesin an insightful conversation about how best to prevent downstream glitches with problem definition of pilot projects. Hear practical insights on identifying root causes, validating assumptions, and ensuring pilot projects address genuine organizational needs rather than perceived technology gaps.

Speakers: Benjamin Goh, Lillian Shieh, Ben Leong, and Immanuel Goh (Moderator)

Venue: L3 Breakout Cabin [Studios 3.4 - 3.6]

C) Navigating Public Service IP Concerns

As AI tools become more commonplace, intellectual property considerations have moved from peripheral concerns to mission-critical considerations. The session covers liability for use of AI-generated content, exploring risk management strategies when AI tools produce learning materials for official government training programs.

Speaker: Paul McClelland

Venue: L1 Arrival Hall [Auditorium]

Attend one of the three breakout sessions across CSC.

A) CSC's journey: Simulations at Scale and Hands-on at Booths (Registration Only)

Join Civil Service College's learning designers to discover how simulations are transforming public sector training. This hands-on session combines strategic insights with practical experience, offering participants a behind-the-scenes look at CSC's journey from pilot projects to organisation-wide simulation programmes. Attendees will also tour interactive demo booths from vendors to experience cutting-edge technologies firsthand, including AI coaches for leadership development.

Speakers: Learning Designers from Civil Service College

Venue: L3 Cockpit [Studio 3.7]

B) Adaptive Learning in Practice: What Works and Why

Adaptive and personalised learning have been hot topics for years, but how well do they actually work in practice? This session explores the effectiveness of these approaches in the workplace, separating aspirational language from proven outcomes. With a blend of research insights and implementation examples, we will examine how to evaluate adaptive tools, where they add value, and where they may fall short, highlighting practical considerations for the public sector.

Speakers: David Kelly and Dr Karin Avnit

Venue: L3 Breakout Cabin [Studios 3.4 - 3.6]

C) Co-designing Learning Tech Pilots with Vendors

Successful learning technology implementation begins long before deployment, requiring strategic collaboration with technology vendors from the pilot phase onwards. This panel explores how to design scalable pilots that balance standardized product features with customization needs for government context while establishing clear pathways from trial to full organizational deployment. Get expert insights on range of topics from addressing change management and user training considerations, to ensuring investments translate into sustainable adoption rather than isolated proof-of-concepts.

Speakers: David Yeo, Chia Hai Siang, Ben Leong, and Benjamin Goh (Moderator)

Venue: L1 Arrival Hall [Auditorium]

Attend one of the three breakout sessions across CSC.

A) Breaking barriers to build a tech-enabled learning culture

Through compelling case studies from across sectors, Aaron Maniam explores how organisations can cultivate learning cultures that embrace technological transformation. He will share strategies for overcoming resistance to digital adoption and embedding technology into organisational learning. Attendees will discover approaches to break down barriers and foster environments where teams view technologies as essential tools for growth and development.

Speakers: Aaron Maniam

Venue: L3 Breakout Cabin [Studios 3.4 - 3.6]

B) Beyond tech - Human connection in the digital world

He Ruiming and Goh Wei Choon are the creative minds behind The Woke Salaryman, Singapore's most popular workplace and financial literacy content platform that has transformed how millennials and Gen Z engage with complex professional topics. With their proven track record in digital storytelling and social media engagement, they have mastered the art of translating intricate concepts into relatable, engaging narratives that resonate across diverse audiences. Their expertise in leveraging social media channels for effective engagement makes them uniquely positioned to address the critical challenge of maintaining human connection in an increasingly digital learning landscape.

Speakers: He Ruiming & Goh Wei Choon (Founders of The Woke Salaryman)

Venue: L1 Arrival Hall [Auditorium]

As technology and talent demands shift, how can public service organisations stay ahead of the curve? This closing panel brings together perspectives from industry, government, and next-generation voices to explore strategies for future-proofing learning and development. Join our thought leaders in a candid conversation about what the future requires, not just in terms of tech, but in culture, mindset, and policy. Expect a forward-looking discussion that challenges assumptions and invites action.

Speakers
Ravi Menon, David Yeo, The Woke Salaryman, David Kelly and Dr Karin Avnit

Moderator
Aaron Maniam

Venue
Level 1 Arrival Hall [Auditorium]

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